Opening Keynote
HR Technology 2025: The AI Era Has Arrived
4 March 2025 | 10 - 11 a.m.
In this research-based presentation, Josh Bersin, Global Industry Analyst, will explain how AI is already transforming the HR technology landscape, explain his company’s new research on Superworkers, and detail the major AI shifts in every area of HR. Josh will also explain how jobs, roles, and organisations are rapidly being changed by AI, and why AI is not just a technology, it’s a business-model-shattering evolution.
Throughout the session, you'll learn how to evaluate and enhance your HR technology stacks with AI, particularly in areas like recruitment, performance management, and learning development. Starting with pilot projects, you'll gain insights into measuring the impact and scalability of AI-driven tools. Josh will also guide you through redesigning job descriptions and workflows to integrate AI as a collaborative partner, training employees to focus on strategic, creative, and high-value tasks while AI manages repetitive work. Finally, prepare for a broader business transformation as Josh discusses strategic reviews that help align organisational structures, cultures, and goals with AI-driven opportunities.
About Josh Bersin
Josh is an analyst and thought leader specializing in the global talent market and the challenges and trends affecting business workforces around the world. He founded Bersin & Associates in 2001 to provide associated research and advisory services—a business he later sold to Deloitte when it became known as Bersin by Deloitte. In 2019, he launched The Josh Bersin Academy, the world's first global development academy for HR and talent professionals, and he is currently the CEO of its sister research advisory firm, The Josh Bersin Company.
About Therése Götsten
Therése Götsten is the Chief People Officer Digital of Ingka Group, the largest IKEA franchisee.
Wednesday Keynote
Empowering People, Transforming Retail: IKEA’s Digital Vision
5 March 2025 | 10 - 11 a.m.
Discover how to meet the challenges of the AI era while maintaining compassion and a people-first approach in this inspiring keynote by Therése Götsten, Chief People Officer Digital of Ingka Group, the largest IKEA franchisee.
Therése will reveal how the world’s largest home furnishing brand is transforming into an omni-channel retailer, creating a more affordable, accessible, and sustainable IKEA that positively impacts both people and the planet.
Gain insights into how IKEA’s 5,000 passionate tech and data professionals are creating exceptional digital experiences to innovate customer engagement, empower co-workers, and fulfill customer orders. Plus, you’ll learn how IKEA is using new ways of working, co-worker motivation and leadership by all to create a better shopping experience for their 657 million store and 3.8 billion online visitors yearly.